Privacy policy

Introduction Essen ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers safely processed via encrypted gateways), email address, and phone number. We use this to fulfill your order and communicate with you.
Device Information: When you browse our store, we automatically receive your computer’s internet protocol (IP) address, browser type, and operating system. This helps us optimize our website for your device.

Cookies and Tracking We use cookies to enhance your shopping experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect certain functionalities of our store.

Sharing Your Information We do not sell your personal data. We only share your information with trusted third parties necessary to operate our business, such as:

Shopify: To power our online store.
Payment Processors: To securely handle your transactions.
Shipping Carriers: To deliver your packages.
Analytics Providers: Such as Google Analytics, to help us understand how customers use our site.

Data Security We implement industry-standard security measures, including SSL encryption, to protect your personal information during transfer and storage.

Your Rights Depending on your location, you have the right to access, correct, update, or request the deletion of your personal information. To exercise these rights, please contact us at help@essenwear.com.